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From Data to
Actionable Predictions

Flexible AI models to solve business-specific challenges across the insurance lifecycle.

Overview

Pinpoint’s Discovery Models let carriers define and predict any two-outcome event, unlocking use cases from churn and premium leakage to risk control and beyond. With Binary Classifiers at the core, teams can experiment, validate, and deploy predictive solutions quickly and safely.

Whether in underwriting, claims, or retention, Discovery Models empower insurers to innovate, align decisions with data, and accelerate value creation.

Key Discovery Benefits


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Rapid Experimentation

Test and validate predictive ideas quickly and safely.

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Flexible Innovation

Build custom models for any two-outcome event.

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Scalable Deployment

Move from discovery to production without heavy development.

Case Studies


Predictive Power at Work

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Auto Case Study: Loss Cost Model to Optimize Marketing Spend

Pinpoint helped reduce Loss Ratio by 4 points on personal auto Client: National Auto Carrier Line of Business: Auto Insurance Number of Policies: 714,577 Average Premium: $2,495 Use Case Focus: Customer Acquisition Challenges for Auto Insurers: The combined ratio for personal auto has worsened from 92.5% in 2020 (the best result in 25 years) to [...]

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Auto Case Study: Claims Severity Predictions

Pinpoint helped reduce Loss Ratio by 3 points with Claims Severity Predictions Client: National Auto Carrier Line of Business: Auto Insurance Number of Policies: 714,577 Average Premium: $2,495 Challenge for Auto Insurer: A national auto insurance carrier looked to augment their modeling and solve the problem of balancing business against increasing claim payouts, increasing costs [...]

Auto Case Study: Litigation Risk Scores

Pinpoint Helped Identify an Additional 6% of Claimants Likely to Seek Attorney Representation Client: National Auto Insurance Insurer Line of Business: Auto Insurance Model Trained: 130,000 Claimants Use Case Focus: Claims and Litigation A national insurance carrier partnered with Pinpoint to receive Risk Scores identifying the likelihood of Third-party Claimants to seek Attorney Representation. With [...]

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Home Case Study: Claims Frequency Prediction to Optimize Growth

Pinpoint helped reduce Loss Ratio by 3 points to optimize profitable growth Client: National Home Insurance Carrier Line of Business: Home Insurance Number of Policies: ~300,000 Average Individual Premium: $2,900 A national home insurance carrier partnered with Pinpoint to receive Loss Predictions at the top of the funnel (before the customer journey begins). Their current [...]

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Home Case Study: Loss Cost Prediction to Reduce Non-Weather Water Losses

Pinpoint helped reduce Loss Ratio by 4 points during pre-application Client: National Home Insurance Carrier Line of Business: Home Insurance Number of Policies: ~150,000 Average Individual Premium: $1,291 A national home insurance carrier partnered with Pinpoint to receive Loss Cost Predictions at the top of the funnel (before the customer journey begins). Their current models [...]

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Auto Case Study: Loss Cost Prediction to Optimize Growth

Pinpoint helped reduce Loss Ratio by 4.6 points by focusing on Individual Drivers Client: National Auto Carrier Line of Business: Auto Insurance Number of Policies: 80,000 Average Premium: $1,500 Challenges for Auto Insurer: A national auto insurer partnered with Pinpoint on generating Loss Cost predictions to better understand the profitability on individual drivers and identify [...]

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Home Case Study: Claims Frequency Predictions for Book Acquisition

Pinpoint helped reduce Loss Ratio by 7 points by focusing on Book Acquisition Strategy Client: National Home Insurance Carrier Line of Business: Home Insurance Number of Policies: 200,000 Average Premium: $2,813 Use Case Focus: Book Roll  A national home insurance carrier used Pinpoint's platform to generate Loss Predictions. Their existing models were only available after the [...]

Frequently Asked
Questions

What are Pinpoint’s Discovery Models?

Discovery Models are flexible, actuary-built predictive tools that let carriers design and test custom models for any defined two-outcome event (churn vs. retention, program adoption vs. decline). They provide a safe, fast way to experiment with predictive solutions across underwriting, claims, marketing, and retention. 

How do Binary Classifiers work?

When carriers can define an outcome as “did” vs. “did not,” Pinpoint can model it as a Binary Classifier. Upload labeled records and OnPoint trains and validates a custom classifier, returning results within 24 hours. With a few clicks, the model is production-ready via configurable APIs—turning hypotheses into real-world value fast. 

What business challenges can Discovery Models help solve?

Pinpoint builds custom models around the outcomes your organization is prioritizing, aligning each build to your most consequential challenges. OnPoint trains on your labeled outcomes and promotes models to production rapidly, with no fixed catalog or constraints on what you can model. Net-new Discovery models are available to commercial clients, or can be included in a Proof of Value when paired with a proven model. The result is a production-ready model precisely focused on your current priorities.

Do carriers need their own data science team to use these models?

No. OnPoint automates model build and validation end to end—feature prep, training, testing, and promotion—so both business and technical teams can experiment and deploy without custom development. You provide a correctly pulled labeled dataset (minimal internal effort), the platform returns results within 24 hours, and production enablement is a few clicks via configurable APIs.

How can carriers access Discovery Models?

Commercial clients receive annual allocations to build and run Binary Classifiers. Prospective clients can also use Discovery Models in Proof of Value engagements when paired with core Pinpoint solutions like Loss Predictions, Early Cancellation Risk, or Attorney Rep Propensity.

From Our Partners

Michael Lorion

CEO

“Pinpoint’s explainable visualizations reveal what drives human behavior, and also the interesting reasons why conventional data have missed the signal on this important issue. We see this as an important step forward in predicting behavior and ultimately reducing frictional costs and premiums.”

Vern Kirchhoff

SVP of Data Analytics

“Pinpoint’s automated platform unlocked 7 points of Loss Ratio improvement for our homeowners book for a 1-year implementation and, over the longer term, a larger bottom-line benefit as more of the book takes on the selected risk contours. The new signal we validated represents one of the largest boosts in predictive performance I’ve seen in the industry in 30 years.”

Michael Pauletti

Senior VP & Chief Pricing and Actuarial Officer

“Pinpoint’s deep-learning platform allowed us to predict non-cat homeowners’ losses at the beginning of the customer journey for the first time. Moreover, this score adds a remarkable new incremental lift above and beyond our rating model; it’s one of the most predictive factors we’ve seen.”

Analytics Team

“Pinpoint has provided game-changing new data to drive markedly improved loss ratios through better risk selection and claims handling.”

Rick Carter

Vice President, Analytics

“Above and beyond our latest pricing models, Pinpoint’s scores show material predictive lift for personal auto pure premiums. These are impressive results relative to other emerging vendor data offerings.”

Chad Combs

VP of Personal Lines, Underwriting

“Pinpoint provided significant predictive advancement in the identification of a highly important loss exposure. This enables Ohio Mutual to better identify premium leakage and loss mitigation opportunities in our Homeowners book.”

Chris Strohl

Vice President, Underwriting

“We’re excited to partner with Pinpoint as we look at the opportunity to get deeper insights into our customers and understand risks based on individual behaviors. Pinpoint’s deep learning capabilities are a game changer for us to better serve our customers and agents.”

Alice Robinson

Chief Actuary

“After just a few weeks of evaluating Pinpoint’s custom loss scores, we saw a significant improvement in loss ratio, and in predictive performance in our non-pay cancel model. In addition, the explainability of lift in predictive power yielded valuable insights. The Pinpoint team is helpful, knowledgeable, and easy to work with.”

Greg Godshall

President and CEO

“Pinpoint’s actuarial loss predictions will enable us to orchestrate the best experiences for agents and our customers, reducing friction and creating the ability to micro-segment leads like never before”

Fast-Track
Profitable Growth


Data Science That Delivers Business Impact

Pinpoint is an AI company purpose-built for insurers. We combine deep actuarial expertise with modern data science to solve real-world problems across underwriting, marketing, and distribution. Our mission is simple: make insurance more precise and more profitable—one model at a time.